Sacramento, CA 95814

Posted: 09/13/2019 Employment Type: Temp Industry: Sales Job Number: 1303118 Pay Rate: $18.00/hour
Life and Health Licensed Account Representative needed for Open Enrollment is needed for an established and professional company in the Dental Insurance industry. This is a temporary position with the potential opportunity for direct hire, for the right person. Client will entertain qualified candidates immediately.

Main Responsibilities:
  • Keep phone available and answer telephone inquiries regarding health care coverage' s premiums, eligibility, rates, accounts status, claims, billing, address changes, benefit verification and supply requests; investigate and resolve customer problems and disputes in a timely and efficient manner; document phone calls using on line systems.
  • Process paperwork which include additions, deletions, confirmation letters, data entry forms, adjusting invoices, changing beneficiaries, and issuing certificates of insurance; Maintain accurate records & documentation.
  • Maintain a working knowledge of the health care sponsored plans; keep reference materials current; keep abreast of carrier changes and marketing campaigns.
  • Other projects and assignments as directed by supervisor; refer new business to Sales department.

  • Must have High school diploma or GED required, with additional Insurance courses preferred.
  • A minimum of two years customer service experience in the health insurance industry, call center environment; or equivalent combination of education and experience.
  • Active Life & Health Agent' s license required.
  • Certifications in ACA and/or Medicare preferred.

Must be able to clear a thorough drug and criminal background check, provide a minimum of two supervisory references and proper documentation to verify eligibility to work in the USA.
River City Staffing is an Equal Opportunity Employer.
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