Sacramento, CA 95828

Posted: 10/18/2019 Employment Type: TempToFT Industry: Customer Service Job Number: 1306128 Pay Rate: $23.00/hour
Dispatcher needed for large service company in the lower Sacramento area. This is a full time position that has the potential to go as a long term temporary position with an intention to hire or direct hire, for the right person who proves to be creative, driven and proactive in a multi-faceted position with a variety of responsibilities. This Client is urgent and will entertain qualified candidates immediately.

  • Answer phones lines and respond to customer request.
  • Schedule calls and dispatch service technicians.
  • Keep customers informed of the status of the service technicians arrival time.
  • Provide customer with product and service information.
  • Transfer customer calls to appropriate staff.
  • Work with our customer database to resolve customer inquiries.
  • Dispatch technicians to various jobs.
  • Issue purchase orders to the technicians.
  • Compile weekly timesheets for the technicians.
  • Perform other duties as assigned.

Minimum Requirements:
  • High School Diploma or GED is required.
  • Minimum of three (3) years experience dispatching and/or in a service capacity industry.
  • Mechanical aptitude to ask questions and anticipate the next step in the process.
  • Ability to read maps.
  • Attention to detail, ability to multi-task, and strong organizational skills.
  • MS Office Proficient
  • Excellent verbal and written communication

Must be able to clear a thorough drug and criminal background check, provide a minimum of two supervisory references and proper documentation to verify eligibility to work in the USA.
River City Staffing is an Equal Oppo rtunity Employer.
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