CUSTOMER SERVICE REPRESENTATIVE URGENT

Rancho Cordova, CA 95670

Posted: 08/07/2020 Employment Type: TempToFT Industry: Admin/Clerical Job Number: 1340521 Pay Rate: $15.00/hour

Job Description

Customer Service Representatives are needed in Rancho Cordova to receive calls from customers inquiring about insurance coverage. If you have experience in a call center environment and someone who consistently delivers exceptional customer service, this position is built for you! Multiple positions are available. POSSIBILITY FOR REMOTE WORK after training. This is a great career opportunity with an established company. These are 40 hour positions with an extensive and generous benefits package, once hired. Client is considering qualified candidates immediately. Call RCS TODAY!

Requirements:
  • Focus on Quality of Call vs Quantity.
  • Issuing authorizations, handling claim inquiries from providers and members, and correcting information.
  • Processing customer claims according to department policies and procedures.
  • Providing benefits information.
  • Meet and maintain department metrics.
  • Having empathy with customers.
  • Proficient with MS Office.
  • Excellent communication skills are required.
  • Healthcare industry experience is strongly preferred.

Must Have:
  • One year call center experience.
  • Strong work ethic and dependability.
  • Exceptional attendance record.
  • Typing 45 WPM and proficient in the MS Office Suite.

Must provide two supervisory references, clear a thorough drug screening and criminal background check and have the ability to provide proper identification to verify eligibility to work in the US. River City Staffing Group is an Equal Opportunity Employer.
EXPERIENCE RCS
River City Staffing, Inc. (RCS) specializes in the placement of highly skilled administrative and finance and accounting professionals. Whether you are seeking temporary placement, temp to hire or direct hire opportunities, RCS has built our reputation on adding value to each and every candidate we meet. At RCS, you will experience expertise, consultation, follow-up, advocacy, partnership and so much more. Contact us today! Www.Rivercitystaffing.Com

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