COLLECTIONS SPECIALIST DIRECT HIRE
Arbuckle, CA 95912
DUTIES and RESPONSIBILITIES
Contact clients via phone and email to discuss overdue payments and take actions to encourage timely payments.
Responsible for the maintenance and monitoring of customer account information, daily.
Identify outstanding accounts receivables and process payments and refunds.
Research historical data for debts and bills.
Resolve billing and customer credit issues.
Update account status records in the company' s ERP system.
Prepare and present reports on collection activities and progress.
Escalate collection issues to management with a thorough aged receivable status reporting.
Proven experience as a Collection Specialist or similar role.
Excellent knowledge of billing procedures and various collection techniques.
Working knowledge of MS Office and databases.
Knowledge of collection laws and regulations.
Advanced communication and interpersonal skills.
Problem-solving and critical thinking skills.
Bilingual in English/Spanish is a PLUS.
Must have a minimum of a High School Diploma. Degree is preferred.
Must be able to clear a thorough drug screening and criminal background check, provide a minimum of two supervisory references and proper documentation to verify eligibility to work in the USA.
Other compliance factors may be involved, depending on position. River City Staffing is an Equal Opportunity Employer.
River City Staffing, Inc. (RCS) specializes in the placement of highly skilled administrative and finance and accounting professionals. Whether you are seeking temporary placement, temp to hire or direct hire opportunities, RCS has built our reputation on adding value to each and every candidate we meet. At RCS, you will experience expertise, consultation, follow up, advocacy, partnership and so much more. Contact us today! Www.Rivercitystaf fing.Co m