RCS CUSTOMER SERVICE REPRESENTATIVES
9100 Foothills Blvd Roseville, California 95747 | Contract To Hire
Customer Service Representatives needed for a reputable and established healthcare organization which includes physicians, hospitals, and other health care services. There are twelve available positions being added to their team. These are temporary positions with the opportunity for direct hire, for the right candidates. This is a 30 hour per week position and bilingual English/Spanish skills are desired.
The main responsibilities include:
- Taking incoming customer inquiries and requests via phone, email, and web portal.
- First point of contact for answering questions about billing, payment processing, and payroll inquiries.
- The ideal candidate will have a minimum of one year experience in Customer Service.
- Collections, billing, and registration experience in an acute care environment is preferred but not required.
- EHR or healthcare application experience is also preferred.
Must be able to provide a minimum of two supervisory references, proper documentation to verify completion of high school education, must clear a thorough drug screening and criminal background check and have the ability to provide proper identification to verify eligibility to work in the USA. Other compliance may be required.