RCS CUSTOMER SERVICE REPRESENTATIVES
9100 Foothills Blvd Roseville, California 95747 | Contract To Hire
Customer Service Representative needed for a needed for a reputable and established healthcare organization which includes doctors, hospitals, and other health care services. There are ten available positions being added to their team for a temporary to permanent position, for the right candidates.
The main responsibilities include taking incoming customer inquiries and requests via phone, email, and web portal. Acts as the first point of contact for answering questions about patient billing, processing payments for patient debts, and payroll inquiries. The ideal candidate will have a minimum of 1 year experience in Customer Service. Collections, billing, and registration experience in an acute care environment is preferred but not required. EHR or healthcare application experience is also preferred.
Must be able to provide a minimum of two supervisory references, proper documentation to verify completion of high school education, must clear a thorough drug screening and criminal background check and have the ability to provide proper identification to verify eligibility to work in the USA. Other compliance may be required.