RCS CUSTOMER SERVICE REPRESENTATIVE

Pleasant Grove, CA 95668

Posted: 12/13/2018 Employment Type: Temporary To Hire Industry: Office Clerical - Administrative & Managerial Job Number: 15146 Pay Rate: 18.00

An experienced  Customer Service Representative with bilingual language skills, English/Spanish, is needed for a large, north Sacramento-area company. This is a full time, temporary position with the potential opportunity for direct hire, for the right person.  This is an urgent need and our client is entertaining qualified candidates immediately.

Responsibilities include:
  • Input and process orders in an expedient manner in an effort to enhance customer satisfaction
  • Manage and contact customers to advise them of  information regarding their orders
  • Provide assistance concerning problems or issues with  accounts
  • Completes necessary forms and routes information to  various departments
  • Support the sales department with product promotion  through telemarketing activities
  • Review customer orders to identify errors or product shortages
  • Ensure all scheduled orders are submitted in a timely manner

Preferred:
  • Strong Sales Experience 
  • Strong Data Entry

Required:
  • Bilingual, English/Spanish, language skills
  • Advanced verbal and written communication skills
  • Ability to work  in a fast-paced environment
  • Ability to plan and organize the various work activities
  • Ability to problem-solve
  • Strong attention to detail
  • Minimum Education: High School Diploma

Must be able to clear a thorough drug and criminal background check. Must provide a minimum of two supervisory references. Must provide proper documentation to verify eligibility to work in the USA. River City Staffing is an Equal Opportunity Employer. Other compliance may be required.

Princess Walton

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