CUSTOMER SERVICE REPRESENTATIVE

Citrus Heights, CA 95610

Posted: 03/27/2020 Employment Type: Temp Industry: Admin/Clerical Job Number: 1327546 Pay Rate: $18.00/hour

Job Description

Customer Service Representative s are needed in Citrus Heights to receive calls from customers inquiring about payment. Must have experience in an office environment, delivering exceptional customer service. These are temporary positions with the opportunity for Direct Hire, for the right person who proves to be successful in this role. Client will entertain qualified candidates immediately.

Requirements:
  • Receive and process customer payments and answering billing questions.
  • Update customer accounts and transaction records
  • Initiate and discontinue services
  • Place work orders for replacement, repairs and misreads.
  • Assist with Accounts Receivable and collections as needed
  • Assist customers by telephone or in person; receive and respond to questions, complaints and compliments.
  • Meet and maintain department metrics.
  • Having empathy with customers.
  • Proficient with MS Office.
  • Excellent communication skills are required.

Must Have:
  • One year customer service, call center and/or office experience.
  • Strong work ethic and dependability.
  • Exceptional attendance record.
  • Typing 45 WPM and proficient in the MS Office Suite.

Must provide two supervisory references, clear a thorough drug screening and criminal background check and have the ability to provide proper identification to verify eligibility to work in the US. River City Staffing Group is an Equal Opportunity Employer.
EXPERIENCE RCS
River City Staffing, Inc. (RCS) specializes in the placement of highly skilled administrative and finance and accounting professionals. Whether you are seeking temporary placement, temp to hire or direct hire opportunities, RCS has built our reputation on adding value to each and every candidate we meet. At RCS, you will experience expertise, consultation, follow-up, advocacy, partnership and so much more. Contact us today! Www.Rivercitystaffing.Com
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