AS DISPUTE ANALYST

Folsom, California 95630 | Contract To Hire

Post Date: 04/11/2018 Job ID: 14353 Pay Rate: 23

Dispute Analyst is  needed for a large, Sacramento area based Credit Union. This is a full-time, temporary position with the potential for direct hire, for the right candidate. 

In this position you will be assigned a case load of  claims that are being disputed. You would:
  • Perform transaction research
  • Process the dispute to meet internal and/or external rules, policies, procedures and regulations. 
  • Analyze transactions in qustion by collecting information, exploring opportunities to identify recovery and mitigating  losses, and documenting and resolving  claims.

    Requirements include: 
  • Ensuring  compliance with Federal Regulation, etc.  to mitigate potential losses.
  • Ability to communicate effectively and professionally by telephone, email and in person.
  • Answering phones and responding to staff and members seeking assistance.
  • Completing  provisional credits and cardholder communications within required timeframes
  • Maintaining a complete and accurate dispute log for all fraud, non-fraud and denied claims.
  • Spectrum and Visa DPS experience preferred, but not required.
Must be able to provide two supervisory references, clear a thorough criminal background and credit check and have the ability to provide proper identification verify eligibility to work in the USA.  River City Staffing is an Equal Opportunity Employer. 

Jennifer Vandermast


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